Debt Recovery: Navigating Cultural Sensitivities

When it comes to Vietnam debt collection services, one must not underestimate the significance of cultural sensitivities in Vietnam. In this article, we explore the intricacies of debt collection in Vietnam and emphasize the importance of working with local law firms that not only understand the legal landscape but also conduct their actions ethically.

Understanding the Landscape

Vietnam’s economic landscape has witnessed remarkable growth over the past few decades, attracting businesses from all over the world doing business in Vietnam. However, this economic boom has also resulted in an increase in debt-related issues. For businesses operating in Vietnam or dealing with Vietnamese clients, debt collection can be a complex and challenging process.

The Cultural Factor

Vietnamese culture places a strong emphasis on interpersonal relationships, respect for authority, and saving face. These cultural values influence how debt collection should be approached in Vietnam. Heavy-handed or aggressive tactics that might work in some countries can be counterproductive here, potentially damaging your reputation and business relationships.

Why Choose Vietnam Debt Collection Services?

Local Expertise: Vietnam debt collection services offered by local law firms in Vietnam possess an intimate knowledge of the country’s legal system. We understand the intricacies of debt collection laws and regulations in Vietnam, which can be complex for foreigners to navigate.

Cultural Sensitivity: Vietnam Local law firms are well-versed in the cultural nuances that underlie debt collection in Vietnam. We can communicate with debtors in a respectful and culturally sensitive manner, preserving relationships where possible.

Effective Negotiation: These firms can employ effective negotiation techniques tailored to the Vietnamese context. They can often achieve better results by leveraging their understanding of local customs and expectations.

Ethical Actions: Most importantly, reputable Vietnam law firms prioritize ethical practices. They recognize that while debt collection is essential, it must be carried out in a manner that upholds the principles of fairness and respect.

The Ethical Approach to Debt Collection in Vietnam

Ethical debt collection practices are not just a matter of reputation; they are a legal requirement in Vietnam. The legal system in Vietnam places a strong emphasis on fairness and transparency in all financial transactions, including Vietnam debt collection services. Engaging in unethical practices can result in legal repercussions and damage your business’s reputation.

It should be emphasized that, Vietnam government has recently cracked down on unlawful Vietnam debt collection services and prosecute a number of firms with the wrong ways of demanding debts from debtors.

By working with Vietnam law firms that understand these principles, you not only ensure compliance with the law but also demonstrate your commitment to ethical business practices. This can go a long way in maintaining positive relationships with clients, partners, and customers in Vietnam.

Debt collection in Vietnam is a multifaceted endeavor that requires a deep understanding of both the legal framework and the cultural sensitivities of the country. To navigate this complex landscape successfully, it is highly advisable to partner with Vietnam debt collection services provided by experienced local law firms.

We not only possess the legal expertise to handle debt collection efficiently but also understand the importance of conducting their actions ethically. By choosing the ethical path, you not only protect your business interests but also contribute to building trust and positive relationships in Vietnam’s dynamic business environment. Remember, in Vietnam, success in debt collection is not just about collecting debts; it’s about doing so with respect, fairness, and cultural sensitivity.

We understand chasing late payment is costly and time consuming.

At ANT Lawyers, a law firm in Vietnam with offices in Ho Chi Minh City and Hanoi, we could act on client’s behalf in dealing with the debtor, and in the meantime do a thorough research on debtors’ assets for payment obligations for evaluation of options to reclaim the debts.

Debt recovery lawyers at ANT Lawyers Vietnam beside other legal profession skills are equipped with negotiation, and alternative dispute resolution skill that helps handling disputes effectively and professionally.

If pre-litigation efforts fail, we will look at an alternative strategy and taking legal actions will be the last resort.

We have experience in dealing with debt recovery cases for clients being exporters, insurance companies and corporate clients from EU, US, Canada, Australia, Hong Kong. ANT Lawyers is an exclusive Vietnam law firm member of Prae Legal, an international law firm network. We do act as Vietnam agent for one of the largest debt recovery specialist firms of its kind from the UK.

If you need help in addressing debt recovery and litigation issues, please either email us at ant@antlawyers.vn or call to our office at: +84 28 730 86 529.

Let ANT Lawyers help your business in Vietnam.

Readmore: https://lawyersindanangvietnam.blogspot.com/2024/01/debt-recovery-navigating-cultural.html

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Restructure the Debt Payment due to Covid-19

 

On March 13, 2020, the State Bank issued Circular No. 01/2020/TT-NHNN providing guidance for the credit institutions, foreign bank branches to restructure the debt payment, exemption and reduction periods, charge, keep the debt group in support of customers affected by Covid-19 epidemic, which is an important legal grounds to support the economy.

Accordingly, the debt group restructuring is carried out as follows:

Debts which are restructured repayment term are the principal amount and/or interest (including the debt balance of debts within the scope of regulation of Decree No. 55/2015/ ND-CP of June 9, 2015 of the Government on the credit policy for agricultural and rural development (amended and supplemented)), which fully meets the following conditions: arising from lending activities, financial leasing; Arising the obligation to repay the principal and/or interest within the period from January 23, 2020 to the next day after 03 months from the date the Prime Minister announces the end of the Covid -19 epidemic; Customers are unable to pay the debt principals and/or interests on time according to the signed contracts, loan agreements, financial leases due to the decrease in revenue and income due to Covid -19 epidemic.

The debt repayment restructuring shall be carried out in cases where the outstanding debt is still due or overdue for up to 10 days from the due date of payment or due under the contract, financial leasing agreements; or The overdue debt balance in the period from January 23, 2020 to the next day after 15 days from the effective date of this Circular.

Credit institutions, foreign bank branches may decide on rescheduling of repayment of outstanding debts in the above-mentioned cases, based on customers’ requests and assessments of credit institutions, foreign bank branch on the ability to repay the principal and/or interest of the customer in full after rescheduling, in accordance with the influence of Covid – 19 service and ensuring the credit institution, the foreign bank branch fails to restructure the debt repayment term for debts in violation of legal regulations and the restructuring time in case of extending an extended repayment period shall not exceed 12 months from the last day of the debt term, finance lease (the time the customer must pay all principal and interest under the signed contract, loan agreement, financial lease).

In addition, credit institutions and foreign bank branches shall decide on the exemption and reduction of interests and fees according to internal regulations for the outstanding debts arising from credit extension activities, except for bond purchase and investment activities for which the principal and/or interest payment is due within the period from January 23, 2020 to the next day after 03 months from the date of Prime Minister announced the end of the Covid -19 epidemic and the customer was unable to pay the debt on time, both principal and/or interest, according to the signed contract or agreement due to the decrease in revenue and income due to the impact of the Covid- 19 epidemic.

This Circular takes effect from the date of signing. From the effective date of this Circular, customers of credit institutions, foreign bank branches, other relevant organizations and individuals will have their debt repayment restructured, exemption and reduction periods, charge, keep the debt group unchanged. The Government has always issued policies, legal documents to support businesses, organizations and individuals to borrow credit during the period of the Covid -19 epidemic, so that they can help businesses as well as the country’s economy to maintain and develop in the future.

Readmore: https://lawyersindanangvietnam.blogspot.com/2023/12/restructure-debt-payment-due-to-covid-19.html

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What Are Regulations on Debt Trading Contracts in Vietnam?

Along with the development of socio-economic activities, right to collect debt has become an asset right, hence its transferability is also recognized. Vietnam law recognizes debt as a commodity that can be traded through a debt trading contract. However, in order for the debt trading contract to be legally valid and ensure the rights and obligations are enforced, the parties need to pay attention to the provisions on the debt trading contract.

Firstly, in terms of the right to enter into a debt trading contract, according to the provisions of the Civil Code on the sale and purchase of property rights, the property right is the right to claim debt in Vietnam. Accordingly, the right to recover debt becomes the subject of a contract that the parties can transfer as if it were a special type of property. In addition, the debt trading contract aims to transfer ownership of the right of debt recovery and at the same time transfer the debt seller’s obligations to the debt purchaser. This is a transaction that does not affect the interests of the debtor totally. Therefore, the transfer of the right to demand does not require the consent of the obligor, whereby the parties can enter into a debt trading contract without the consent of the debtor.

Secondly, in terms of the form of the debt trading contract, based on the provisions of law prescribing debt trading contract by credit institutions and foreign bank branches, debt trading contract is a written agreement on the transfer of the right to collect debt for a debt arising from a lending operation, payment on behalf of the guarantee, whereby the debt seller transfers ownership of the debt to the debt purchaser and receives payment from the debt purchaser. Therefore, the debt trading contract must be made as a written document.

Furthermore, the debt trading contract must be signed by the legal representative or the authorized representative of the debt purchase and sale parties. Therefore, according to this provision, the debt trading contract does not require the parties to be notarized or authenticated. If necessary, the parties can agree on the notarization or authentication of the debt trading contract. In addition, the parties can make an agreement that the contract can be made in a foreign language and the parties need to consent on which language of the contract will be used in case of a dispute arisen. In addition, in case the debt purchaser and debt seller are organizations with legal status, in addition to the legal representative to sign, the contract needs to be stamped. These are strict regulations on the established form to ensure the legality of the contract’s form.

Thirdly, when drafting a debt trading contract, it must contains the following principal contents: (i) Time for signing the debt trading contract; (ii) Names and addresses of the parties to the debt trading contract; (iii) Name and title of the representative of the parties to the debt trading contract; (iv) Name and address of the debtor and related parties (if any) to the purchased or sold debt; (v) Details of debt purchased and sold: Loan amount, loan period, purpose, book value of the debt up to the time of debt purchase and sale; (vi) Security measures for the debtor’s payment obligation for the purchased or sold debt (if any); (vii) Debt selling price, payment method, payment term; (viii) Time, method and procedures for transferring debt documents and records, including dossiers and documents on debt security (if any); The time the debt purchaser becomes the subrogator, the debt seller has obligations; (ix) Rights and obligations of debt sellers and debt buyers; (x) Liability of the parties for breach of contract; (xi) Settlement of arising disputes. These are the basic and mandatory contents of a debt trading contract. In addition, the parties can make agree on other contents in the debt trading contract that are not contrary to the provisions of the laws.

In addition, during the implementation of the debt trading contract, the law allows the parties to agree to amend, supplement or cancel the content of the debt trading contract. However, the decision to amend, supplement or cancel must be based on ensuring compliance with the provisions of law.

Therefore, the establishment of a debt trading contract in Vietnam is basically the same as other property rights transfer transactions. However, debt is a special object of property rights, therefore the parties need to strictly comply with the provisions of law on the content and form of the contract to ensure the legality of the contract as well as the rights and obligations of the parties. It is suggested to engage lawyers with specialization in debt recovery and dispute resolution to assist drafting or reviewing debt trading contract for its effective usage.

Readmore: https://antlawyers.vn/library/what-are-regulations-on-debt-trading-contracts-in-vietnam.html

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What Are Challenges in Debt Recovery Litigation Procedures for Enterprise?

Lawyers at debt recovery law firms in Vietnam could provide solutions

In the operation of the enterprises, the arising of bad debts could be unavoidable. However, in order to be able to file lawsuit and collect debts and minimize bad debts in practice, there are still many difficulties. Currently, the process of debt recovery according to the provisions of the law still encounter many problems and shortcomings, while enterprises need more effective solutions to recover debts fully and quickly in order to ensure revenue and financial balance for enterprise. Hence, why not mind your business and let lawyers at debt recovery law firms in Vietnam help with effective strategies and solutions.

Filing a lawsuit with the help of litigation lawyers in Vietnam

In order to be able to recover debts according to the provisions of the law, enterprises could hire dispute lawyers to go through two stages with relatively complicated procedures. Accordingly, the lawsuit need to be filed and after the court’s judgment, the enterprise needs to file a petition for civil judgment enforcement. Because, the trial stage and the judgment execution phase are two independent stages, each with a different processes.

Trial hearing at court stage

First, the stage of lawsuits in court. When the enterprise’s interests are infringed, the enterprise will need to file a lawsuit at a competent court. This is a traditional method of lawsuits that forces enterprise to comply with the court’s strict processes and procedures and relevant legal regulations.

Specifically, in order to initiate a lawsuit at the court, an enterprise must meet the following conditions to initiate a lawsuit:

(i) there is a debt incurred and the debtor fails to pay the debt as committed, leading to a dispute and the enterprise believes that rights and interests are infringed;

(ii) the dispute between the enterprise and the debtor in this case must fall under the exclusive jurisdiction of the court, not under the jurisdiction of any other agency or organization (arbitration);

(iii) in some cases, if there is an agreement or is required by law to carry out pre-litigation procedures such as conciliation, negotiation, notification, etc., the enterprise must complete such procedures before requesting a competent court to settle disputes between the enterprise and the debtor. In addition, in the petition, the enterprise needs to enclose invoices, vouchers and loan documents to prove that the debt collection has legal ground.

These are the basic conditions that enterprise need to keep in mind when filing a lawsuit to ensure that the petition is valid and not returned. To improve the success chance, the enterprise could consult with lawyers at debt recovery law firms in Vietnam for advice.

After the petition is accepted and the enterprise completes the payment of the court fee advance, the court will conduct verification and collect evidences; conducting meetings, checking the handover, accessing and disclosing evidences and conciliation. In case the involved parties cannot reconcile with each other on the payment plan or agree on interest and debt, the court will bring the case to trial. During this period, enterprises need to consider late payment interest, principal and debtor’s financial situation in order for request to be accepted by the court and serve as a basis for possible judgment enforcement.

Judgement enforcement stage

Second, the procedure for requesting judgment enforcement. After the judgment or decision of the court takes legal effect, it must be respected by organizations and all citizens.

Accordingly, enterprises, especially debtors, within the scope of their responsibilities, should strictly abide by judgments and decisions and must take responsibility before law for judgment enforcement.

Within 5 years from the date the judgment or decision takes legal effect, the creditor can by himself or authorize lawyers at debt recovery law firms in Vietnam to make a written request for judgment enforcement and send it to the district-level judgment enforcement agency where the court is located for first-instance trial court to request judgment enforcement.

Accordingly, enterprises need to prepare a written request for judgment enforcement together with the judgment or decision requested for enforcement and other relevant documents. For the extent of the petition for judgment enforcement, the enterprise needs to show information about the debtor’s assets or judgment enforcement conditions.

In addition, enterprises have the right to request civil judgment enforcement agencies to apply measures to secure judgment enforcement, including: freezing of accounts, temporary seizure of assets and papers, temporary suspension of registration, transfer, etc. change the current state of assets to avoid the debtor’s dispersal of assets and inability to repay the debt according to the judgment.

At the same time, the judgment enforcement agency will issue a notice of judgment enforcement, setting a time limit for the debtor to voluntarily execute the judgment of 15 days from the date the debtor receives or is duly notified execution decision. At the end of the above-mentioned voluntary time limit, the debtor who has conditions for judgment enforcement but does not voluntarily execute the judgment will be subject to coercion.

The enforcement of money assets will be applied by the judgment enforcement agency one of the measures such as deducting money from the account; subtract from the judgment debtor’s income, collect money from the judgment debtor’s enterprise activities; collect money from judgment debtors who are holding or collect money from judgment debtors who are kept by third parties or sell assets of judgment debtors to collect debts.

Risks during the judgement enforcement in Vietnam

Although the judgments and decisions have taken effect, the initiation of lawsuits and judgment enforcement in many cases still cannot be enforced making the debt recovery further challenging. It means that, it would be challenging for the claimant itself to pursue the judgement enforcement process and hence lawyers at debt recovery law firms in Vietnam could be relied on for advice and solution for each situation arisen as mentioned below.

One is the determination of the debtor’s address for the court to serve the documents. The debtor always tends to evade and not cooperate, i.e. constantly changing addresses and causing difficulties for the court in the process of settling the case. Accordingly, the court could not proceed to serve the debtor, then some courts have decided to return the petition to the claimant, or suspend the case because it considers that there are not enough conditions to initiate a lawsuit or not summon the defendant. This factor causes delays in the legal process when enterprises initiate lawsuits.

The second is the application of trial procedure in absentia. In order to fully meet the conditions for trial in absentia, the court will take time and many measures to verify and post procedural documents according to regulations. Besides, for debt disputes with complicated elements, it takes more time to collect more documents and evidences, conduct solicitation of document expertise, etc. or the case has many people with interests and obligations related, the trial was adjourned several times. Therefore, the intangible interests of enterprises have been seriously affected.

Third is the execution process. In fact, many enterprises have had court judgments, but the judgment enforcement process has lasted for many years, and enterprise have not been able to recover their debts. This problem may arise from the lack of flexibility in the coordination between banks, other agencies and organizations and the judgment enforcement agency, which is detrimental to the verification and distraint of assets of the agency, directly affecting the time of judgment enforcement.

Fourth is for the distraint, auction of assets that are assets that are difficult to determine the value of, or properties that are in dispute or there are no auction participants are also reasons for the delay in debt recovery.

Fifth is due to human subjective factors. Specifically, due to opposing and uncooperative acts of changing the current status of mortgaged assets, obstructing the verification of judgment enforcement conditions, asset valuation, and asset auction. For movable property, the debtor could actively move or disperse in order to cause difficulties in the handling process. In addition, there are cases where enforcers violate the time limit for notifying or serving judgment enforcement decisions/notices, failing to conduct verification…

Hence, enterprises that wish to proceed debt recovery effectively need to proactively collect information, judgment execution conditions of the debtor and provide it to the judgment enforcement agency. Besides, it is necessary to seek the legal advice of debt recovery law firms in Vietnam with experience in litigation and enforcement for debt recovery process in Vietnam.

Readmore: https://lawyersindanangvietnam.blogspot.com/2023/08/what-are-challenges-in-debt-recovery.html

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